10 Days Free · Cancel AnytimeStart your free trial
Back to home
FAQ

Your questions, answered on camera

No fine print, no script-reading robots. Watch a real explanation of the seven questions we hear most, then read the full transcript below each clip. Gixodia is software only: Expert Advisors for MetaTrader 5. You get access to the GIX-GOLD bot with hands-on setup help and keep full control of your capital.

7
Video answers
< 90s
Each clip
0
Sales scripts
10-day
Free trial

Trading involves substantial risk. Past performance does not guarantee future results. Gixodia is a software provider, not a broker, fund, or financial advisor.

Getting started

Do I need trading experience to use Gixodia?

Transcript

Not at all. In fact, many of our users start with little to no trading background. Gixodia was designed to simplify access to automated trading technology without requiring you to learn chart analysis or spend hours studying the markets. The system follows its programmed strategy automatically, while our onboarding process helps you understand everything step by step. Whether you're an experienced investor or completely new, the platform is built to be accessible and easy to use.

Market conditions

Can Gixodia operate during volatile market conditions?

Transcript

Financial markets are constantly changing, and Gixodia's systems are designed with that reality in mind. Rather than relying on a specific market environment, the software continuously evaluates live market data and executes according to predefined rules. Volatility can create challenges, but it can also create opportunities. The focus is not on predicting markets, but on responding consistently according to the strategy's framework.

What sets us apart

What makes Gixodia different from other automated trading software?

Transcript

One of the key differences is transparency. Gixodia focuses on providing users with visibility into how the technology works, how trades are executed, and how performance is tracked. Beyond the software itself, users receive guided onboarding and ongoing support throughout their experience. Our goal is not simply to provide a tool, but to provide a structured environment where users can confidently understand what they're using.

Risk

What risks should I be aware of?

Transcript

All forms of investing and trading involve risk, and automated trading is no exception. Gixodia does not eliminate market risk, but it is designed to manage participation through predefined rules, position sizing controls, and structured execution. Users maintain visibility into their accounts and can monitor activity in real time. The objective is to create consistency and transparency, allowing users to make informed decisions while understanding the realities of market participation.

Support

What if I need help after getting started?

Transcript

Support doesn't stop after setup. As a Gixodia user, you'll have access to our customer success team during business hours to assist with onboarding, platform questions, and general guidance. We believe technology works best when it's backed by real people, so our team is available to help ensure your experience remains smooth and straightforward.

Your funds

Does Gixodia have access to my funds?

Transcript

No. Gixodia is a software provider and does not take custody of client funds. Your capital remains in your personal brokerage account under your control. The software operates through limited permissions that allow trade execution only. It cannot withdraw funds, transfer money, or take ownership of your account assets.

Compliance

Is Gixodia compliant with applicable regulations?

Transcript

Yes. Gixodia operates as a technology and software provider. We do not function as a brokerage, investment fund, or custodian of client assets. Users connect the software to their own brokerage accounts and retain full control over their capital. Our role is to provide the technology and infrastructure that enables automated strategy execution within that framework.

Installation

Is it hard to install? Can someone install it for me?

Is it hard to install? Can someone install it for me?

Transcript

It is simpler than it sounds: download one file, paste your license key, and you are running. And you do not have to do it alone. Spirix, an independent setup and connection partner, can install it and connect your account for you. Most people are up and running after one short call, about 15 minutes. Spirix is a separate, independent company, not Gixodia and not acting on Gixodia's behalf, so choosing to use them is your own decision. Gixodia is software only. On the Euro plus Gold plan there is nothing to install at all: no VPS, no PC left on, because Spirix connects your account and runs it in a managed pool.

Your profit

Does anyone take a cut of my profits?

Does anyone take a cut of my profits?

Transcript

No. Gixodia charges a flat monthly subscription for the software and nothing else: no performance fees and no profit share. And on the managed route, where Spirix connects your account and runs it in a managed pool, Spirix takes no commission and no profit share either. Your subscription already pays for the software, so that flat monthly price is the entire commercial relationship, and everything your account makes is yours to keep, always, held in your own broker account in your own name. Trading carries risk and profit is never guaranteed, but whatever your account earns is 100% yours. Your broker may apply its own standard spreads or fees, as any broker does.

Free trial

Is there a trading bot with a free trial?

Is there a trading bot with a free trial?

Transcript

Yes. Gixodia offers a 10-day free trial of its MetaTrader 5 trading software (the GIX-EURO and GIX-GOLD Expert Advisors). You start online in minutes, and a card is required to begin, but you are only charged after the trial ends. You can cancel anytime during the trial from your dashboard and you will not be charged. Trading involves risk, and no specific result is guaranteed.

Pricing

How much does Gixodia cost?

How much does Gixodia cost?

Transcript

Gixodia is a low monthly subscription. GIX-EURO is $199 per month, and the Euro plus Gold bundle is $249 per month. Every plan starts with a 10-day free trial, and you can cancel anytime from your dashboard. That flat monthly price is the entire commercial relationship: there are no performance fees and no profit share, and on the managed route Spirix takes no commission and no profit share either. Whatever your account makes stays 100% yours, in your own broker account in your own name. Trading carries risk and profit is never guaranteed, and your broker may apply its own standard spreads or fees, as any broker does.

Capital

Do I need a lot of capital to start?

Do I need a lot of capital to start?

Transcript

No. Gixodia does not impose a large capital requirement, and there is no minimum balance wall to clear before you can begin. The software runs on your own broker account, so you choose the deposit you are comfortable with and set a configurable risk profile to match it. Trading involves risk and you can lose money, so only trade with funds you can afford to put at risk. Results depend on market conditions and your own settings.

Cancellation

Can I cancel anytime?

Can I cancel anytime?

Transcript

Yes. You can cancel anytime from your customer dashboard, with no lock-in and no phone call required. If you cancel during the 10-day free trial, you are not charged at all. If you cancel later, you keep access until the end of the period you already paid for. There is no long-term contract to escape.

Requirements

Do I need a prop firm?

Do I need a prop firm?

Transcript

No. Gixodia does not require a proprietary trading firm or a paid prop-firm challenge. The software runs directly on your own broker account, and you keep full custody of your capital and 100% of your results. Many algorithmic-trading products require a paid prop-firm account or a large amount of trading capital first. Gixodia does not.

Your account

Does it run on my own broker account?

Does it run on my own broker account?

Transcript

Yes. Gixodia is a MetaTrader 5 Expert Advisor that runs on your own broker account. Your capital stays in your personal brokerage account, under your control, and the software has permission to execute trades only. It cannot withdraw, transfer, or take ownership of your funds. You keep 100% of your funds and your results, both gains and losses.

What we are

Is Gixodia a broker or a fund?

Is Gixodia a broker or a fund?

Transcript

Neither. Gixodia is a software company that licenses MetaTrader 5 trading software (the GIX-EURO and GIX-GOLD Expert Advisors). We are not a broker, fund, custodian, or financial advisor. We never hold your money and never place trades for you. The software runs on your own broker account, and you keep full control of your capital at all times.

Pricing model

What is the difference between paying monthly and buying a license upfront?

What is the difference between paying monthly and buying a license upfront?

Transcript

Gixodia uses a low monthly subscription instead of a large upfront license. You pay $199 per month for GIX-EURO or $249 per month for the Euro plus Gold bundle, start with a 10-day free trial, and cancel anytime. Many algorithmic-trading products instead charge a large upfront license, often several thousand dollars, for a fixed time-locked term, with no free trial and no refunds. The monthly model means a smaller commitment and the freedom to stop whenever you want.

Multiple accounts

Can I add a second account?

Can I add a second account?

Transcript

Talk to us and we will look at your setup. Running the software on more than one broker account is handled case by case, so get in touch at support@gixodia.com and we will tell you exactly what is possible for your situation. Every account always remains your own, with your capital under your control.

You keep control of your capitalReal answers, no script
Still curious?

Still have questions? Start your 10-day free trial

Start your 10-day free trial in minutes, no sales call. You get access to the GIX-GOLD bot with hands-on setup help on MetaTrader 5 and configure your strategy. Card required to start, cancel anytime in your dashboard, no charge if you cancel during the trial.

Trading involves substantial risk. Past performance does not guarantee future results. Gixodia sells software; we are not a broker, fund, or financial advisor.